Make sure you are in the Admin panel (check the top-right of the screen to see which panel you are in) If it says "Agent," you are in the Admin panel Name: Jane Doe Email : jane.doe(@)osticket.com ...
Roles are the permissions granted to Agents per Department that they have access to. Each Role has a set of permissions that can be checked/unchecked for agents given that Role in association with a ...
Enhancements in V 6.0 include more alarm and recipe features, additional math and tag logic, plus improved Windows compatibility. March 27, 2015 - C-more HMI configuration software version 6.0 from ...
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